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Domestic orders ship UPS Ground. Free domestic shipping on orders over $250. Domestic orders under $250, ship for $10 for the first item and $3 for each additional item. International orders ship USPS Priority International, at a flat rate of $30 for the first item and $3 for each additional item.
All Domestic orders over $750 will require a signature upon delivery.
Ilana Kohn LLC. is not responsible for lost or stolen packages.
If you are not satisfied with your purchase, we will refund any US purchase within 14 days of the shipping date. All items must be unworn and unwashed.
All domestic returns and exchanges must be requested by emailing firstname.lastname@example.org. Please email us within 7 days of receiving your order and provide a brief reason for your request. We will reply with a prepaid shipping label. Returns must be postmarked within 14 days of delivery. Ilana Kohn LLC is not responsible for lost or undelivered returns.
Once we receive your package, we will issue your refund within one week of receipt. Shipping fees incurred will not be refunded. Exchanges are final sale.
All items purchased on sale or with a promotional code are considered final sale. Items will not be eligible for returns/exchanges or site credit.